Refund Policy

Last updated: 28 October 2026

14-day refunds

If Aksh Plus is not right for you, you may request a full refund within 14 days of purchase. You do not need to give a reason.

This policy covers Plus purchases and paid renewals bought through Aksh's Polar checkout. Plus is a one-time purchase, so there is no recurring subscription to cancel.

Requesting a refund

Email hey@get-aksh.com with:

• The email address used for your purchase.
• Your order reference or receipt.

Please send the request within the 14-day window. Refund processing may finish after that window. Do not send payment-card details or your licence key.

Processing and licence access

Refunds are processed through Polar to the original payment method. The time for the credit to appear depends on Polar, your bank, and the payment method.

When a purchase is refunded, the licence or update entitlement supplied by that purchase is revoked. You must stop using the entitlement that was refunded. Your local documents remain yours and are not deleted by us.

Other purchase problems

Contact us about duplicate charges, an undelivered licence, or another purchase problem, including after 14 days. This policy does not limit rights or remedies for faulty or misdescribed software, unauthorised payments, or other protections required by applicable consumer law.

For questions, email Aksh Software at hey@get-aksh.com.